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Privacy notice

Protecting your data

Your protection and security as our customer takes top priority for us. Your address data and all other data including bank connection, etc. are used exclusively for the quotes you desire, the ordering process and its conclusion. The data required to process your order are transferred to our dispatchers (only the necessary data/address data). All customer data are stored and processed in compliance with the pertinent regulations of the Federal Data Protection Act (German BDSG) and the Tele Services Data Protection Act (German TDDSG).

Your right to information and right of access

You have the right to free information about your stored data, their correction, blocking and deletion. Please contact or notify us of your change or deletion requests by mail, telephone or fax.

Data transfer to third parties

We do not transfer your personal data, including your address details and email address, to third parties without your express consent, which is revocable at any time. Excluded from this are our service partners who need the transfer of data to process your order (e.g. the dispatcher, the credit institute ordered with payment handling or in cases of exception the collection agency). In these cases the scope of data transferred will be limited to the required minimum.

Our technical standards

We use the so-called SSL security system (Secure Socket Layer) for data transfer in combination with a 128 bit encoding. This technology offers maximum security and is therefore also used, e.g. by banks for data protection with online banking. You can recognize that data are transferred encoded by the closed key or lock symbol in the bottom status bar of your browser.

Security with payment transactions

axcom offers payment on account, via cash on delivery, direct debit or credit card. All payment modes are protected comprehensively through the above stated safety standards. If you wish to pay by credit card, we have installed an additional safety precaution: We categorically do not store these data. These will be entered by you when required and used only at the time of the payment transaction.

Gewöhnlich ist unsere Ware innerhalb von 24h versandbereit.

Gerne geben wir Ihnen Auskunft über Ihre individuellen Lieferzeiten.
axcom GmbH / Carl-Friedrich-Benz-Straße 15 / D-47877 Willich
Telefon: +49 (0)2154 4838 - 0 / Fax: +49 (0)2154 4838 - 444

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